At a customer event nobody is obliged to listen. The guests came because they were invited — not because a talk is on the programme. They can walk to the buffet at any moment, and at a trade fair they can simply keep walking.
That changes what the slot has to do. It has to work without prior knowledge, it has to give a reason to stay within the first two minutes, and it must not outshine the host. Three conditions that are rarely met together.
What the talk does for the host
It gives the guests a reason of substance to file the evening as time well spent — and gives the host a shared subject that is not their own product.
The second point is often underestimated. After a pure product evening, all that is left for the next conversation is the product. After a slot that has raised an open question, the question is left — and you can keep talking about that without having to sell anything.
How the slot fits into the programme
- As an opening before the expert programme: it opens the subject, and the host then occupies it with their own answer.
- As a slot of its own in the evening, 30 to 45 minutes, before the reception.
- As a short format on the stand stage, 15 to 20 minutes, for an audience that forms as people walk past.
- As a panel contribution or facilitation, if your format includes a discussion with customers.
What a trade fair appearance additionally demands
On a stand stage the slot competes with hall noise, announcements and the neighbouring stand. Shorter is better here than complete: one statement, one example, one question. A working sound system matters more than any presentation — if it is not reliably in place, the short format is the better decision.
What the organiser gets
- A preliminary call of about 30 minutes: who the guests are, what message the host wants to set, what should stay with people.
- Title, abstract, short biography in three lengths and cleared press photos for the invitation and website — available in the speaker kit without asking. Print originals at 300 dpi follow on a short message.
- Alignment with the production and technical team beforehand.
- Presence beyond his own slot, as far as the schedule allows.
What the organiser provides
A projector or LED wall with an HDMI connection, a headset or lapel microphone — not a handheld — and a connection for his own laptop. On stand stages, a sound system that carries over the hall noise. The presentation is supplied in advance as a backup.